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Frequently Asked Event Questions

Is my date available?

To inquire about your date, please submit an inquiry via the button below or email our sales team at

What is needed to secure my date and space?

A signed contract and a non-refundable deposit.

What is the payment policy?

Upon contract signing, a 20% deposit is required. This deposit will be applied to your final bill.

An additional payment of 50% of the food and beverage minimum will be due according to the payment schedule in your contract. Final payment of the remaining balance is due 21 days prior to your event date based on your final guest count, menu, and bar selections. A credit card is required to be on file for any additional charges that may arise.

Is there a room rental charge and/or food and beverage minimum?

There is not a room rental charge for receptions. Rather, a food and beverage minimum plus a 25% service charge and 8.25% sales tax applied to the selected catering package.

The food and beverage minimum is the minimum expected spend for your event and the cost to hold the space. It is not inclusive of service fees and taxes. Any shortfall to your minimum would be applied as room rental to your final bill.

After my event is booked, what's next?

Now is the time to begin booking other vendors for your event. Our sales team is happy to assist you in your planning, please email for vendor recommendations.

Am I allowed to use the space for photography?

We allow unlimited photography in rented guest rooms and event spaces. Formal photography in the hotel common spaces is limited and reserved for those who have booked a wedding package. Time and space are subject to availability.

Do I bring my own decor, flowers, and entertainment?

Yes! To ensure your event is a true reflection of your vision, you are welcome to bring in your own flowers, decor, entertainment, photographer, and videographer.

When do I get access to the venue on event day?

Access to The Ballroom will begin at 9:00 am on the day of the event. All vendors and personal items must be out of the event space no later than 9:00 pm or 11:00 pm if the third-floor hotel rooms are booked.

Am I allowed to bring outside foot and beverage?

With the exception of custom cakes, all food and beverage must be provided through Hotel 1928.

Vendor Policy

Hotel 1928 is not responsible for any items brought onto the property by an outside vendor. Any items left over from a vendor after the event rental time frame has ended will be disposed of.

Delivery and pick-up times must be approved through the sales team at least seven days prior to event day.

Hotel 1928 is not responsible for setting up, breaking down, or moving items for outside vendors. If so, an additional cleaning fee will be applied to the card on file following the event.